Returns & Exchanges

At The Rainbow Stores, we want you to love every piece you wear, but if you're not completely satisfied, we offer a 30-day hassle-free return policy. Items must be returned in their original condition, unworn and with all fashion tags still attached.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Carefully place your items back into their original packaging or a secure shipping box, ensuring the return authorization form is included inside.

• 3.
  Ship It Back

  Print your prepaid shipping label from our portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.